Healthcare Infrastructure

You focus on patient outcomes. We run everything underneath.

Sightline builds and runs the non-clinical layer of healthcare, so executives make the key decisions and clinicians stay with patients. Twenty-two years of system and revenue architecture, now working for the people who deliver the care. We do the work. You make the decisions.

SYSTEMSAUTOMATIONGROWTHCREDENTIALING
The Gap

Healthcare runs on its people. Too much of their time goes to everything else.

Executives chase vendors and reports. Clinicians chase paperwork. Every one of those hours is taken from a decision or a patient.

What the gap costs
01

Leaders and clinicians pulled into administrative work

02

Patients who never return because nobody followed up

03

Revenue earned and never collected

04

Systems that do not talk to each other

Leaders decide. Clinicians care for patients. We run the rest.

For Executives

See operating pressure before it becomes financial pressure.

Your data sits in separate clinical, finance, revenue-cycle, scheduling and workforce systems. Each one explains only its own area. We connect them, show you what matters, and then carry out what you decide.

1.3%

Adjusted US hospital operating margin for 2025. A thin buffer against any operating shock.

Kaufman Hall · National Hospital Flash Report · Feb 2026
$48.4B

Net revenue lost in 2025 to final denials and uncollected patient balances, up about 25%.

Kodiak · State of the Healthcare Revenue Cycle · Mar 2026
7.5%

Growth in total US hospital expenses in 2025, more than twice the growth in hospital prices.

AHA · Costs of Caring · 2026

How it runs. AI supports detection and measurement. Your people approve. We execute, and every result is verified. Built to run on operating data and keep patient information to a minimum.

What We Run

The infrastructure underneath the care.

Three areas, one operating layer. Take one or all three. Each is built around how you already practice.

01 · WHAT WE RUN

Patient Experience

Attract. Onboard. Retain.
The full patient cycle
THE IMPACT

Every patient gets the experience your brand promises

Marketing, onboarding and follow-up built around your brand strategy, so patients find you, arrive ready and stay in your care.

  • ✓
    Marketing that fills the schedule
  • ✓
    Intake, scheduling and authorizations without friction
  • ✓
    Referral completion and follow-up that keep patients in the cycle
  • ✓
    One consistent experience at every touchpoint
Ask about patient experience→
02 · WHAT WE RUN

Revenue and Growth

Enroll. Collect. Grow.
The revenue system
THE IMPACT

Revenue that is built, not hoped for

The revenue architecture behind a care site, from the first payer contract to the next location.

  • ✓
    Payer enrollment and credentialing, Medicare included
  • ✓
    Revenue-cycle support and collections follow-up
  • ✓
    Sales and referral systems
  • ✓
    New sites and new service lines
Ask about revenue and growth→
03 · WHAT WE RUN

Operations and Compliance

Structure. Staff. Run.
The operating system
THE IMPACT

The back office, handled

The structure and daily operations that pull leaders and clinicians away from their real work, designed and run for you.

  • ✓
    Entity and governance documents
  • ✓
    Staffing model, systems and automation
  • ✓
    Vendors, contracts and equipment
  • ✓
    Compliance program
  • ✓
    The weekly report
Ask about operations→
PRINCIPLE 01

Clinicians stay clinical.

If a task does not need a clinical license, it should not land on a clinician. We take it.

PRINCIPLE 02

Automation carries the load.

You do not need more tools or dashboards. Our operating model targets an 80% cut in administrative work, and we do the rest by hand.

PRINCIPLE 03

Executives make the key decisions.

You get one clear report and the choices that matter. Patients see your name, never ours.

Who We Serve

Built for the people who deliver the care.

Different settings, same need: someone to own everything that is not patient care. Here is the question we hear most from each.

Ambulatory surgery centers

One site or many, run on the same systems, with every center visible to leadership in one place.

“How would you run all of my centers the same way?”

Physician-owned practices

Stay independent and still run with the back office of a much larger organization.

“Can we stay independent and still scale?”

Private practice

The systems, automation and patient flow a solo or small group never has time to build.

“What would you take off my plate first?”

Immediate and urgent care

Fast patient flow in the front, and clean enrollment, billing and follow-up behind it.

“Where are we losing patients and revenue?”

Emergency medicine

The operating layer behind the department, so the team stays on the floor and with patients.

“What can run without my physicians touching it?”

Orthopedic and specialty groups

The infrastructure to add service lines and locations around your specialists.

“How do we grow without giving up control?”
HOSPITAL SYSTEMS

For hospital systems, we are the infrastructure underneath everything.

From how a patient first finds you, through onboarding and follow-up, to the equipment on the floor. One partner behind the patient experience your brand strategy calls for.

See Sightline Compliance, our equipment and asset program →
Who Owns What

You own the care. We run the infrastructure.

The line between clinical and non-clinical work is written down before we start.

You keep

YOURS

The practice and every clinical decision.

  • ✓
    Ownership of the practice and the brand
  • ✓
    All clinical judgment and standards of care
  • ✓
    The patient relationships
  • ✓
    Final approval on every decision that matters

We run

OURS

The non-clinical work, under your direction.

  • Marketing, onboarding and patient follow-upDONE FOR YOU
  • Credentialing and payer enrollmentDONE FOR YOU
  • Billing operations and reportingDONE FOR YOU
  • Systems, automation and vendorsDONE FOR YOU
How It Works

A fixed first step. Then we earn the next one.

01
DIAGNOSE

See the whole picture

A clear read on where you are today and what to build first, on a fixed fee and a fixed clock.

02
DESIGN

The plan, the dates, the team

What gets built, in what order, and who does each piece. You approve it before anything starts.

03
BUILD

We do the work

We stand up the systems, the automation and the processes. Your team keeps seeing patients.

04
RUN

You decide, we execute

One report every week. You make the call. We carry it out and show the receipt.

Why Sightline
“
I have built system architecture and revenue systems in healthcare for 22 years. Anyone can create complexity. Our job is to make it simple, then do the work.
Dan Cunningham · Founder, Sightline. System and revenue architect.
IN THE FIELD

Field-proven, not slideware

Sightline is under contract at a Chicago academic medical center, and our field company has installed and serviced medical equipment in hospitals and surgery centers since 2006.

Founder background: 22 years in healthcare equipment and device leadership at:

Siemens
Bayer
Pfizer
Stryker
Hill-Rom
Bioventus
Aspen Surgical
Symmetry Surgical

Key partnerships and clients: McKesson, Cardinal Health, Medline, Owens & Minor, Medtronic, Kaiser Permanente, Northwestern Medicine and AMSURG.

FOUNDER TRACK RECORD
22years

Inside healthcare’s commercial engine

Pfizer, Bayer, Siemens, Stryker, Hill-Rom and Bioventus. Not one role where the number was missed.

$100M+

Revenue managed

Revenue architecture built and run across health systems, surgery centers, group purchasing and national distribution.

9organizations

Rebuilt and transformed

Structure, process and accountability installed, then left running after the build was done.

Bring your questions. Start with a 20-minute call.

Tell us what you run and what is getting in the way of patient care. We will tell you plainly what we would build first.

dcunningham@sightlinecompliance.com